Last Updated: Jan 19, 2025
This Privacy Policy and terms of use describe how Rextly ("we," "us," or "our") collects, uses, stores, and shares information when you use our platform. This policy applies to all users of our interviewing platform. We do not sell any of your data. If you do not agree with our policies and practices, do not use our website.
We collect and use the following types of information when you use our platform, product, or services. Our platform may link to or utilize features from other companies that operate independently from us. This Privacy Policy does not apply to such companies and is subject to the disclosures of those companies.
When you register for our website, we collect information like name, password, and email. In addition, we collect any further information that you may provide to us through correspondence, surveys, and any direct information you give us by filling out forms. If you choose to use an external login (such as logging in through a Google account) to create your account, we collect login information from the account, such as your name and email.
To help with quality and improve our products, human reviewers may read, annotate, and process your conversations. Please don’t enter confidential information in your conversations or any data you wouldn’t want a reviewer to see or us to use to improve our own products, services, or technologies.
We collect information regarding your use of the platform (e.g., date and time you log in, features you use, clicks, conversations) and any content that you generate through it, such as audio or video recordings that you enable on our Services, or information that you upload to it. This enables us to improve our offerings and gather information on how users use our platform.
We may collect some device information such as IP address, browser version, crash history, operating system etc. to improve how our platform works in different environments. We also utilize cookies and authorization context to store login information. This allows us to log you back in and improve your experience.
We use the information we collect for the following purposes:
We do not share your data with third parties, except with OpenAI when you enable AI-powered features, a trusted third-party service provider, as outlined in the section below. The data shared with OpenAI is limited to what is necessary for the functionality of the service. Please do not reveal any sensitive information. Your conversations may be read and processed by human readers.
We use the OpenAI GPT API to enhance your experience for any AI-powered features you enable. When using this service, your data is subject to OpenAI's privacy policy, which you can find at OpenAI Enterprise Privacy. OpenAI commits not to train on your data as a part of their API Platform.
We employ commercially reasonable measures to safeguard your information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nonetheless, it's important to understand that no data security measures, nor any method of electronic transmission or storage, can guarantee absolute security.
Please be aware that information collected by third parties may not be subject to the same level of security. Therefore, we advise you to be cautious and understand that we cannot ensure the security of your information when managed by third parties. In addition, we reserve the right to analyze, train on, and improve our offerings based on your usage. Please reach out to us for any special requests.
Our platform is not intended for use by any minor. By using our platform, you confirm that you are not a minor. We do not knowingly collect information from minors. If we learn that we have collected personal information on our services from minors, we will delete that information promptly. If you believe that we might have any information from a child under 16, please contact us at support@rextly.com.
You own and control your data. If you wish to exercise your rights, and any rights provided under GDPR or other governing bodies (including right for access, erasure, data portability, and object), please contact us at support@rextly.com. We store your data until your account is deleted. Residents of California have all rights applicable under the CCPA.
For AI features, OpenAI has implemented comprehensive security measures, including SOC 2 compliance, data encryption at rest (AES-256), and in transit (TLS 1.2+). For more information about their security measures, you can visit their Trust Portal.
If you have any questions or concerns about our Privacy Policy or the data practices of our application, please contact us at support@rextly.com.
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We may update this Privacy Policy and Terms of Use to reflect changes to our information practices. When we make changes, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically. By continuing to use our platform, you agree to the "Last Updated" version of this document.
We reserve the right to suspend or terminate your access to our platform at any time, at our discretion, for any reason, including but not limited to breaches of these Terms, conduct that we believe is harmful to other users of our platform or to us, or for no reason. Upon suspension or termination, your right to use the features on our platform immediately ceases, and we may immediately deactivate or delete your account and all related information and files in your account. We will not be liable to you or any third party for any suspension or termination of your access or account.
These Terms of Use and your use of the platform are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
By using our platform, you consent to the collection, use, and sharing of your data as described in this document. You have the right to withdraw your consent for any new collection by discontinuing its use. By using our extension, you acknowledge that you have read and understood this Privacy Policy and Terms of Use, agree to its terms, and affirm that you meet all the legal requirements in your jurisdiction to provide this consent.
We reserve the right to modify our prices for our services or any other aspect of our offerings at any time, at our sole discretion. Any price changes will take effect at the beginning of the next billing cycle after the change is communicated to you. By continuing to use our services after the price change takes effect, you agree to the new price.
From time to time, we may offer discounts, coupons, or promotional offers at our discretion. These promotions are offered on a case-by-case basis and may be limited in scope, time, and availability. We reserve the right to modify, cancel, or discontinue any promotion at any time without prior notice. The availability of a discount or promotion for one user does not entitle any other user to the same offer.
We may choose to offer different discounts or promotions to different users at our sole discretion. There is no obligation on our part to provide uniform discounts or promotions across all users, and any such decisions are made at our discretion.
By submitting any feedback, reviews, or testimonials to us through our platform, social media channels, email, or other communication methods, you grant us a perpetual, non-exclusive, royalty-free license to use these communications. This includes the right to reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for promotional and marketing purposes. We respect your privacy. If we use your feedback, review, or testimonial, we will notify you, and you can request its removal at any time.
By subscribing to any of our paid plans, you agree to the following additional terms and conditions:
We may occasionally email you with updates, reminders, or other information related to our platform. If you wish to opt out of these communications, please send an email to support@rextly.com with your request.